J. Wang Chartered Professional Accountant ("JWCGA", "we", "us", or "our") is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Last Updated: January 2025
Information We Collect
Personal Information
We may collect personal information that you provide to us directly, including but not limited to:
- Name, contact information (address, phone number, email address)
- Financial information necessary to provide accounting and tax services
- Business information, including business name, registration numbers, and financial records
- Government-issued identification numbers (such as Social Insurance Numbers) when required for tax preparation
- Payment information for billing purposes
- Information you provide when contacting us or using our contact forms
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website addresses
- Device information and operating system
Note: We do not use cookies or tracking technologies for advertising purposes. Any cookies used are for essential website functionality only.
How We Use Your Information
We use the information we collect for the following purposes:
Service Provision
- To provide accounting, tax preparation, and related professional services
- To communicate with you about your account and our services
- To process payments and manage billing
- To comply with legal and regulatory requirements
Business Operations
- To respond to your inquiries and requests
- To improve our website and services
- To maintain records as required by professional standards and regulations
- To protect against fraud and unauthorized access
Legal Compliance
- To comply with applicable laws, regulations, and professional standards
- To respond to legal process, such as court orders or subpoenas
- To protect our rights and the rights of our clients
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business and providing services to you, such as:
- Cloud storage and data backup providers
- Software vendors for accounting and tax preparation tools
- Payment processors
- IT service providers
These service providers are contractually obligated to maintain the confidentiality of your information and use it only for the purposes for which it was disclosed.
Legal Requirements
We may disclose your information when required by law or in response to valid legal process, including:
- Compliance with court orders, subpoenas, or other legal processes
- Cooperation with government agencies and regulatory bodies
- Protection of our rights, property, or safety, or that of our clients
Professional Standards
As licensed Chartered Professional Accountants, we are subject to professional standards and regulations that may require us to maintain and disclose certain information in accordance with applicable professional rules and regulations.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Secure access controls and authentication procedures
- Regular security assessments and updates
- Employee training on privacy and security practices
- Physical security measures for our office and storage facilities
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Your Rights
Under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have certain rights regarding your personal information:
Access and Correction
- You have the right to access your personal information in our possession
- You may request corrections to inaccurate or incomplete information
- You may request information about how your personal information has been used
Withdrawal of Consent
You may withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice. However, withdrawing consent may affect our ability to provide you with certain services.
Complaints
If you have concerns about how we handle your personal information, you may file a complaint with:
- Our firm directly (see Contact Information below)
- The Office of the Privacy Commissioner of Canada
- Your provincial privacy commissioner, if applicable
Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:
- Legal and regulatory requirements (including professional standards for record retention)
- The nature of the information and the purposes for which it was collected
- Ongoing business needs and relationship with you
- Statutes of limitations and potential legal claims
When information is no longer needed, we securely dispose of it in accordance with our data retention policies and applicable laws.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.
Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
J. Wang Chartered Professional Accountant
2100 - 1055 West Georgia Street, PO Box 11110
Vancouver, BC V6E 3P3
Tel: 604-638-0990
Cel: 604-314-3631
Email: [email protected]
